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Patient Educ Couns. 2008 Jul;72(1):130-6. doi: 10.1016/j.pec.2008.02.010.

Improving the quality of communication in organised cervical cancer screening programmes.

Author information

1
CPO Piemonte, Torino, Italy. livia.giordano@cpo.it

Abstract

OBJECTIVE:

To provide health professionals involved in cervical cancer screening with an insight into the complex issues relating to communication about screening and to provide a framework for a more effective communication strategy.

METHODS:

This paper has been compiled by a multidisciplinary pan-European group of health professionals and cancer advocates from several European screening programmes. European surveys on screening communication, literature reviews and group discussion were used for this purpose.

RESULTS:

Information on cervical screening must be accessible, relevant, comprehensible, comprehensive, client-centred, phase-specific and multilevel. An effective communication strategy should consider health professionals' screening knowledge and their communication skills, consumers' health literacy skills and the communication needs of specific sub-groups in the target population. Co-operation between screening professionals, advocacy groups and journalists should be promoted.

CONCLUSION:

To communicate effectively and appropriately is a complex task which can be influenced by a number of factors. Screening workers need better information themselves and must take into account the needs and characteristics of the target population.

PRACTICE IMPLICATIONS:

This document should provide a useful tool to help screening professionals in designing and developing good quality and effective communication strategies.

PMID:
18538725
DOI:
10.1016/j.pec.2008.02.010
[Indexed for MEDLINE]

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