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J Gen Intern Med. 2007 Nov;22 Suppl 2:360-1.

Language differences as a barrier to quality and safety in health care: the Joint Commission perspective.

Author information

1
The Joint Commission, Oakbrook Terrace, IL, USA. pschyve@jointcommission.org

Abstract

Effective communication with patients is critical to the safety and quality of care. Barriers to this communication include differences in language, cultural differences, and low health literacy. Evidence-based practices that reduce these barriers must be integrated into, rather than just added to, health care work processes.

PMID:
17957426
PMCID:
PMC2078554
DOI:
10.1007/s11606-007-0365-3
[Indexed for MEDLINE]
Free PMC Article

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