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J Ambul Care Manage. 2007 Oct-Dec;30(4):327-37.

Innovative approach to the aims for improvement: emergency department patient throughput in an impacted urban setting.

Author information

1
Department of Health Sciences, California State University, Northridge, CA 91330, USA. Lrubino@earthlink.net

Abstract

Los Angeles County is in crisis with its emergency ambulatory care. Many barriers exist at the hospital level that affect patient throughput. A case study is presented for St. Francis Medical Center, a 384-bed hospital in southeast Los Angeles. Its governing board has put out a call to have its emergency department oversee intraprocess and interprocess improvements to enhance patient movement through the system. These innovative front- and back-end initiatives are examined using the Institute of Medicine's Six Aims for Improvement. Details on each of the initiatives are provided along with how the leadership monitors the progress.

[Indexed for MEDLINE]

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