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J Am Pharm Assoc (2003). 2007 Sep-Oct;47(5):588-98.

Constructs underlying community pharmacy dispensing functions relative to Florida pharmacy technicians.

Author information

1
Rehabilitation Outcomes Research Center, North Florida/South Georgia Veterans Health Service, Department of Veterans Affairs, Gainesville, FL, USA. debbie.wilson@va.gov

Abstract

OBJECTIVES:

To assess pharmacist and pharmacy technician opinions on functions community pharmacy technicians should perform.

DESIGN:

Cross-sectional and descriptive.

SETTING:

Florida community pharmacies during August and September 2004.

PARTICIPANTS:

Random sample of Florida community pharmacists (n = 2,000) and Certified Pharmacy Technicians (n = 2,000).

INTERVENTION:

Self-administered mail questionnaire.

MAIN OUTCOME MEASURES:

Participant attitudes (6-point Likert-type scale: 1, strongly disagree; 6, strongly agree) regarding whether pharmacy technicians should perform 26 community pharmacy dispensing functions. Chi-square difference tests and separate group exploratory factor analyses (EFAs) were conducted.

RESULTS:

Pharmacists (n = 383) and technicians (n = 579) agreed that technicians should perform 17 of the 26 (65%) functions. The groups differed significantly on eight items that were focused on patient care and beyond technicians' traditional involvement in processing prescriptions, with technicians having a more expansive view of their roles than did pharmacist respondents. Three similar factors were extracted in both groups from the EFAs: functions typical of pharmacy technicians in current practice, clinical pharmacy knowledge functions, and pharmacist-only functions as specified by law. Additionally, general drug knowledge (technician data only) and pharmacy information evaluation and management skills (pharmacist data only) factors were generated.

CONCLUSION:

Generally, pharmacists and technicians agreed on basic functions involving prescription and claims processing; however, technicians, as compared with pharmacists, supported a more expanded patient care role for themselves.

PMID:
17848348
DOI:
10.1331/JAPhA.2007.06094
[Indexed for MEDLINE]
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