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J Nurs Care Qual. 2007 Jul-Sep;22(3):266-71.

Inpatient satisfaction with nursing care and factors influencing satisfaction in a teaching hospital in China.

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1
Department of Nursing, Union Hospital of Tongji Medical College, Huazhong University of Science and Technology, Wuhan, China. yilanl@yahoo.com

Abstract

This study examined inpatient satisfaction with nursing care in a teaching hospital in China. Patient satisfaction with nursing care was assessed by a self-designed questionnaire administered to 320 inpatients selected by a convenience sampling method. The patients had a relatively high level of satisfaction with nursing care. Patients' age, educational background, occupation, methods of payment, and hospital wards were main factors influencing their satisfaction with nursing care. The study provides a new tool for measuring patient satisfaction with nursing care in China.

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