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J Am Acad Nurse Pract. 2007 May;19(5):215-20.

Using patient-centered interviewing skills to manage complex patient encounters in primary care.

Author information

1
Michigan State University, College of Nursing, East Lansing, Michigan 48825, USA. leink@msu.edu

Abstract

PURPOSE:

To describe effective and efficient patient-centered interviewing strategies to enhance the management of complex primary care patient encounters.

DATA SOURCES:

Research literature and applied case study analysis.

CONCLUSIONS:

Patient-centered interviewing can enhance effectiveness of care in complex patient encounters. A relatively small investment of time and energy has positive yields in regard to improvements in longer term physiological status, treatment adherence, quality of life, patient-provider working relationship, and patient and nurse practitioner satisfaction.

IMPLICATIONS FOR PRACTICE:

Use of patient-centered interviewing strategies can enhance effectiveness of patient care processes and outcomes while retaining efficiency of patient management.

[Indexed for MEDLINE]

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