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Acta Paediatr. 2007 Feb;96(2):246-52.

Parent experiences of paediatric care (PEPC) questionnaire: reliability and validity following a national survey.

Author information

1
Norwegian Knowledge Centre for the Health Services, Oslo, Norway. andrew.garratt@kunnskapssenteret.no

Abstract

AIM:

To describe the development and evaluation of a parent completed questionnaire to measure parent experiences of inpatient paediatric care, the parent experiences of paediatric care (PEPC).

METHODS:

Literature review, parent interviews, pre-testing and a national survey of 6144 parents of children who were inpatients at one of the 20 paediatric departments within Norway in 2005.

RESULTS:

Three thousand three hundred and eight (53.8%) parents responded to the questionnaire. Low levels of missing data suggest that the PEPC is acceptable. The questionnaire includes six scales as supported by the results of factor analysis: nursing services (seven items), doctor services (five items), organisation (four items), information--examinations and tests (two items), information--discharge (three items) and hospital facilities (four items). Cronbach's alpha and test-retest correlations ranged from 0.7 to 0.9. Comparisons of scale scores with several variables including overall satisfaction with care and pain control, supported validity.

CONCLUSION:

The PEPC questionnaire includes important aspects of hospital care from the perspective of the parent. It has good evidence for internal consistency, test-retest reliability and validity and is recommended in surveys of parent experiences of paediatric inpatient care.

[Indexed for MEDLINE]

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