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Am J Health Promot. 2006 Mar-Apr;20(4):267-71.

Access to nicotine replacement therapy as part of a statewide tobacco telephone helpline.

Author information

1
University of Minnesota, Department of Internal Medicine, Division of General Medicine, Mayo Building, Mail Code 741, 420 Delaware Street SE, Minneapolis, MN 55455, USA. lcan@umn.edu

Abstract

PURPOSE:

To describe change in Minnesota's QUITPLAN helpline operations following provision of nicotine replacement therapy (NRT) to multisession counseling enrollees.

METHODS:

NRT access began September 2002. Call volume is reported from September 2001 to May 2003 (pre-NRT = 2734, post-NRT = 12,536). A survey administered at 2 weeks assesses self-reported connection to services (response rate 80%, n = 538/670, pre-NRT vs. 67%, n = 400/595, post-NRT, p < .001).

RESULTS:

Provision of NRT was followed by an increase in call volume (439 +/- 229 calls/month January through May pre-NRT vs. 1292 +/- 308 calls/month January through May post-NRT, p = .001). Enrollment in multisession counseling increased (17.4% pre-NRT vs. 75.3% post-NRT, p < .001). Among survey respondents, connection to services was not changed (83.8% pre-NRT vs. 88.0% post-NRT, p = .072). At 2 weeks, more respondents who enrolled in multisession counseling reported having a follow-up call scheduled (43.9% pre-NRT vs. 64.1% post-NRT, p = .001).

CONCLUSIONS:

This is an observational study. Providing NRT as part of a statewide helpline may increase recruitment and encourage callers to enroll in multisession counseling.

PMID:
16555800
[Indexed for MEDLINE]
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