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J Nurs Care Qual. 2006 Jan-Mar;21(1):49-55.

The Shift Coupon: an innovative method to monitor adverse events.

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Department of Nursing, Pennsylvania College of Technology, Williamsport and the School of Nursing, University of North Carolina at Chapel Hill, NC, USA.


Adverse events are one method of measuring hospital quality; however, collecting these data is problematic. This article reports findings from a study conducted to collect data about the occurrence of adverse events in the hospital setting using an instrument called the Shift Coupon. The results demonstrated the viability of the Shift Coupon to collect adverse events data and identified the most commonly reported adverse events and nurse-reported causes of adverse events.

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