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J Health Commun. 2005 Jan-Feb;10(1):43-55.

Crisis and emergency risk communication as an integrative model.

Author information

1
Office of Communication, Centers for Disease Control and Prevention, Atlanta, Georgia, USA.

Erratum in

  • J Health Commun. 2007 Apr-May;12(3):313.

Abstract

This article describes a model of communication known as crisis and emergency risk communication (CERC). The model is outlined as a merger of many traditional notions of health and risk communication with work in crisis and disaster communication. The specific kinds of communication activities that should be called for at various stages of disaster or crisis development are outlined. Although crises are by definition uncertain, equivocal, and often chaotic situations, the CERC model is presented as a tool health communicators can use to help manage these complex events.

PMID:
15764443
DOI:
10.1080/10810730590904571
[Indexed for MEDLINE]

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