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J Nurses Staff Dev. 2005 Jan-Feb;21(1):10-6; quiz 17-8.

The impact of team building on communication and job satisfaction of nursing staff.

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Moses Cone Health System, Wesley Long Community Hospital, Greensboro, North Carolina, USA.


A series of team-building activities were conducted on a medical-surgical unit and their impact on staff's communication and job satisfaction was examined. Forty-four unit personnel participated in the interventions. Staff communication and job satisfaction were measured before and after the intervention. The findings linked team-building activities with improved staff communication and job satisfaction. Team-building strategies assisted the nurse leader/manager to build an effective work team by strengthening communication and interpersonal relationships so that the staff could function as a more cohesive group. Staff development consultants can help nurse managers become more effective team leaders by identifying the necessary resources and by helping to plan and coordinate team-building strategies.

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