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Health Care Manage Rev. 2004 Jan-Mar;29(1):2-7.

The shocking cost of turnover in health care.

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1
Health Sciences Center, Anderson Schools of Management, University of New Mexico, Albuquerque, NM, USA. Dwaldman@salud.unm.edu

Abstract

Review of turnover costs at a major medical center helps health care managers gain insights about the magnitude and determinants of this managerial challenge and assess the implications for organizational effectiveness. Here, turnover includes hiring, training, and productivity loss costs. Minimum cost of turnover represented a loss of >5 percent of the total annual operating budget.

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PMID:
14992479
[Indexed for MEDLINE]
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