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Am J Dis Child. 1992 Jul;146(7):806-8.

Interrupted care. The effects of paging on pediatric resident activities.

Author information

1
Department of Pediatrics, University of Pennsylvania School of Medicine, Philadelphia.

Abstract

OBJECTIVE:

To determine the content and urgency of pages and their effect on the activities of pediatric residents.

DESIGN:

Prospective survey.

SETTING:

University-affiliated teaching hospital.

PARTICIPANTS:

Seventeen pediatric residents on regular pediatric services.

INTERVENTIONS:

None.

MEASUREMENTS/MAIN RESULTS:

On daily logs, interns recorded the activity interrupted by a page and rated the urgency and importance of the page. Almost half of all pages interrupted patient care activities, and 24% interrupted scheduled work rounds or teaching conferences. Interns reported that 34% of pages resulted in a change in patient treatment, but they rated 25% of all pages as unimportant.

CONCLUSIONS:

"Beepers" frequently interrupt pediatric residents involved in patient care activities and scheduled educational conferences. Studies of interventions aimed at decreasing unnecessary interruptions by pages are needed.

[Indexed for MEDLINE]

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