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Perform Improv Advis. 2003 Dec;7(12):155-7, 153.

'Immediate bedding' boosts patient satisfaction at California emergency department.

[No authors listed]

Abstract

For sick or injured patients, the average wait of nearly an hour to see a physician at Good Samaritan Hospital's ED must have seemed like an eternity. But since instituting a practice known as "immediate bedding", unhappy patients have almost disappeared and its patient satisfaction ratings have skyrocketed.

PMID:
14748129
[Indexed for MEDLINE]

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