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Accid Emerg Nurs. 2004 Jan;12(1):24-7.

Evaluation of a 'See and Treat' pilot study introduced to an emergency department.

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Addenbrookes Emergency Department, Hills Road, Cambridge CB2 2QQ, UK.



To assess the effectiveness of a 'See and Treat' system on waiting times for patients attending an Emergency Department with minor injuries and illnesses.


Retrospective analysis of statistics collected during two study periods and compared for evaluation.


The percentage of patients assessed within 15 min increased from 82% to 98%. The percentage of patients seen within 1 h of arrival rose from 63% to 90% using 'See and Treat'. The percentage of patients discharged within 1 h rose from 16% to 41%. The average wait to see a doctor or emergency nurse practitioner dropped from 56 to 30 min. The total average time in the department dropped from 1 h 39 min to 1 h 17 min. During 'See and Treat' the waiting times for all patients within the department were also reduced.


'See and Treat' reduces waiting times for patients with minor injuries and illnesses and has a positive effect on waiting times for patients elsewhere in the department.

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