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J Am Pharm Assoc (2003). 2003 Sep-Oct;43(5 Suppl 1):S46-7.

Why wrestle when you can dance? Optimizing outcomes with motivational interviewing.

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University of New Mexico, USA.


Motivational interviewing is a method of communication that can be effectively applied within the pharmacy setting to prompt patients toward desired behaviors. Skillful empathic listening and nonjudgmental reflections form the basis for pharmacists to encourage patients to talk about change, rather than exhibit resistance. By building rapport, pharmacists can motivate patients to resolve ambivalence about their health care behaviors and take positive action.

[Indexed for MEDLINE]

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