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Health Care Financ Rev. 2001 Fall;23(1):21-35.

Beneficiaries' perceptions of new Medicare health plan choice print materials.

Author information

  • 1lauren@rti.org

Abstract

This article presents findings from a study involving seven focus groups with aged and disabled Medicare beneficiaries in the Kansas City area regarding their impressions of a pilot version of the Medicare & You 1999 handbook and the Medicare Consumer Assessment of Health Plans Study (CAHPS) survey report. Beneficiaries generally had positive reactions to both booklets and viewed the handbook as an important reference tool. Based on the findings, we present policy recommendations for the development and dissemination of Medicare health plan information to beneficiaries.

PMID:
12500360
PMCID:
PMC4194729
[PubMed - indexed for MEDLINE]
Free PMC Article
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