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Nurs Times. 2002 Jul 30-Aug 5;98(31):36-8.

Telephone clinic improves quality of follow-up care for chronic bowel disease.

Author information

1
Blackburn Royal Infirmary.

Abstract

The unpredictable course of inflammatory bowel disease means that many patients are in remission when they are scheduled to attend a follow-up appointment. They often face long, unnecessary waits in congested outpatient departments when they require only verbal intervention. This article describes a year-long pilot study by a team of nurses and a consultant which involved offering telephone support to IBD patients. The service reduced unnecessary follow-up, provided rapid help during periods of relapse and promoted individualised care.

PMID:
12192754
[Indexed for MEDLINE]

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