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J Appl Psychol. 2002 Feb;87(1):3-13.

The impact of cross-training on team effectiveness.

Author information

1
Department of Psychology, Florida International University, Miami 33199, USA. marksm@fiu.edu

Abstract

The authors examined the role of cross-training in developing shared team-interaction mental models, coordination, and performance in a 2-experiment study using computer simulation methodology (for Experiment 1, N = 45 teams; for Experiment 2, N = 49 teams). Similar findings emerged across the 2 experiments. First, cross-training enhanced the development of shared team-interaction models. Second, coordination mediated the relationship between shared mental models and team performance. However, there was some inconsistency in the findings concerning the depth of cross-training necessary for improving shared mental models. Results are discussed in terms of the impact of different levels of cross-training on team effectiveness.

PMID:
11916213
DOI:
10.1037/0021-9010.87.1.3
[Indexed for MEDLINE]

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