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Int J Qual Health Care. 2002 Feb;14(1):49-54.

Measuring job satisfaction in residential aged care.

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1
School of Public Health, Curtin University of Technology, Curtin University of Technology, Perth, Western Australia, Australia.

Abstract

BACKGROUND:

Staff satisfaction has received increasing recognition as an important factor influencing service quality and in particular the quality of residents' lives in residential aged care facilities, where staff typically have a long-term and close relationship with residents. Consequently, a valid and reliable instrument is required to assess staff satisfaction in this particular context.

OBJECTIVE:

This paper aims to assess the factor structure, reliability, and validity of the Measure of Job Satisfaction (MJS) instrument when used in residential aged care facilities.

DESIGN:

A cross-sectional survey design was used to collect the required information, and a stratified random sampling method was utilized to select facilities. Exploratory and confirmatory factor analyses were conducted to assess the factor structure of staff satisfaction via the MJS.

SETTING:

Both high and low care residential aged care facilities in Western Australia.

STUDY PARTICIPANTS:

Nine hundred and eighty-three staff (including the Director of Nursing, manager, registered nurses, enrolled nurses, nursing assistants, and therapists) in 70 residential aged care facilities.

RESULTS:

An acceptable five-factor (22-item) measurement model was derived. The Cronbach's alpha reliability levels range from 0.86 to 0.95. Convergent and discriminant validity are also satisfactory.

CONCLUSION:

This investigation has confirmed that a modified MJS is a reliable and valid instrument for assessing staff satisfaction in residential aged care settings.

PMID:
11871629
[Indexed for MEDLINE]
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