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Soc Sci Med. 2001 Jun;52(12):1889-901.

Resisting and promoting new technologies in clinical practice: the case of telepsychiatry.

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1
School of Primary Care, University of Manchester, Rusholme Health Centre, UK. cmay@man.ac.uk

Abstract

New telecommunications technologies promise to profoundly change the spatial and temporal relationship between health professional and patient. This paper reports results from an ethnographic study of the introduction of a videophone or 'telemedicine' system intended to facilitate faster and more convenient referral of patients with anxiety and depression in primary care, to a community mental health team. We explore the reasons for contest over the telemedicine system in practice, contrasting professionals' critique of the technology in play with a more fundamental problem: the extent to which the telecommunications system threatened deeply embedded professional constructs about the nature and practice of therapeutic relationships.

PMID:
11352414
[Indexed for MEDLINE]
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