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Aust N Z J Psychiatry. 2000 Jun;34(3):496-503.

The development of clinical indicators for a consultation-liaison service.

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Department of Psychiatry, Royal Melbourne Hospital, University of Melbourne, Parkville, Victoria, Australia.



The aim of this paper is to describe the development and implementation of clinical indicators in the consultation-liaison service at Royal Melbourne Hospital (RMH).


A working party lead by the University of Melbourne was established in 1998 to develop clinical indicators and a database for the RMH consultation-liaison service. Core parameters for measuring service functioning and six clinical indicators were developed. The system was implemented using a data collection form and computerised database operating within a system of regular clinical reviews.


The clinical indicators, database and review system were found to be a feasible, useful and efficient addition to a consultation-liaison service at a major general hospital.


Clinical indicators may be used within specialist psychiatry services to enhance clinical care and aid in service development and teaching.

[Indexed for MEDLINE]

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