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Qual Manag Health Care. 1995 Summer;3(4):19-30.

An integrative model for organization-wide quality improvement: lessons from the field.

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University of Chicago, IL, USA.


This article describes a model of CQI that is designed to characterize the elements necessary for successfully improving quality at an organization-wide level; describe and understand the organizational dynamics in implementing an organization-wide effort; and aid in diagnosing and solving common implementation challenges. Three cases illustrate the model and how it can be used.

[Indexed for MEDLINE]

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