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Top Hosp Pharm Manage. 1994 Apr;14(1):20-7.

Patient-focused work redesign: hospital and pharmacy department restructuring.

Author information

1
MultiCare Medical Center, Tacoma, WA.

Abstract

Patient-focused care is a new way of doing business in hospitals. Work redesign initiatives can be an opportunity or a threat to established pharmacy structures. Seizing the opportunity, pharmacy departments can use redesign efforts to implement pharmaceutical care. Key features of a redesign initiative include vision development, objective setting, and defined operating strategy elements. This article describes the process used in a patient-focused care initiative at MultiCare Medical Center and its Department of Pharmacy Services, Tacoma, Washington.

PMID:
10133556
[Indexed for MEDLINE]

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