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Health Syst Rev. 1992 May-Jun;25(3):15-6, 18.

TQM at HCA.

Author information

1
Hospital Corporation of America, Nashville, TN.

Abstract

HCA is a pioneer in the continuing quality movement. Its chairman/CEO/president tells why, and the specifics of the company's own brand of TQM.

PMID:
10117840
[Indexed for MEDLINE]

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