PMC

Proposed framework for examining the relationship between patients' experiences in the office and trust, ratings of physicians, and considerations of changing physicians. This model depicts plausible pathways for these relationships, recognizing that other factors such as patient and physician characteristics and beliefs may influence each step of the pathway and that some of the pathways may have reciprocal effects.

Percentage of patients who have considered changing their physician by number of problems. Number of problems ranges from 0 to 6 based on patients' reports that their physician does not always 1) give them enough time to explain the reason for the visit, 2) give answers to questions that are understandable, 3) take enough time to answer questions, 4) ask about how their family or living situation affects their health, 5) give as much medical information as they want, or 6) include them in decisions as much as they want.