Figure 1. Conceptual framework* on enabling patient-centered care through health information technology. This framework defines health information technologies under investigation (care management, telehealth, personal health record/patient portals, electronic messaging, and shared decisionmaking) and the components of patient-centered care that they may impact (coordination and integration of care, whole-person orientation, enhanced clinician/patient relationship, clinical information systems, and socio-cultural competence). Further this framework illustrates that there are barriers and facilitators(Key Question 2) to the health information technology applications affecting the components of patient centered care. Specific outcomes of interest are defines as system/healthcare processes (Key Question 1a), clinical (Key Question 1b), intermediate (Key Question 1c), responsiveness to patient needs and preferences (Key Question 1d), and patient-provider communication (Key Question 1e).

Figure 1Conceptual framework* on enabling patient-centered care through health information technology

KQ = Key Question

From: Introduction

Cover of Enabling Patient-Centered Care Through Health Information Technology
Enabling Patient-Centered Care Through Health Information Technology.
Evidence Reports/Technology Assessments, No. 206.
Finkelstein J, Knight A, Marinopoulos S, et al.

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