Summary of Findings
Surgical staff’s experiences with robotic surgical systems
Participants in three studies expressed positive attitudes towards and perceived usefulness of RS, such as elimination of hand tremor, better visualization, and increased precision.14,25,32 Participants in one study reported that the da Vinci surgical robot is a better tool compared to conventional laparoscopic surgery in that it provides the surgeon with better dexterity and control during operation.14 Surgical staff described a sense of pride or excitement at the new innovation in their organization, enthusiasm at the opportunity to learn new technologies, and hopefulness for the potential enhanced functions of RS compared to laparoscopic and open surgery.14,32
Surgical staff noted the impact of RS on practice. RS created a change in roles and surgical workflow.5,14,22,23,32 Surgical staff described new demands and challenges in their roles and longer operation durations. The RS set-up phase, which includes robot set-up and docking and patient positioning, was described as time-consuming and as having an impact on overall workflow.5,23,32 While time-consuming, nurses described the set-up phase as critical to ensuring patient safety and robot functions.14,23 Surgical nurses described RS as increasing responsibility and demand in their roles because it requires increased technical knowledge and expanded surgical duties.22,23 Nurses in one study described their increased responsibilities coinciding with a lack of clarity in the scope of their role during RS, suggesting a need for role clarity for the RS nurse.22
Training and education was a key theme underlying the experience of RS among surgical staff. There is a documented steep learning curve to RS14,31,32 and a comprehensive training and education program is required to address this. There was an identified need for compulsory, supervised, structured and uniform training and education on RS,14,31,32 not only for surgeons,32 but for surgical nurses,14,22,23 surgical residents,29 and anesthesia professionals.5 Nurses emphasized that on-the-job training is not sufficient.14,22,23 Components of training described by participants could include knowledge training, simulations, observations, table assisting, and basic skills.29–31 One nurse described the experience of taking part in a simulation:
“We actually went to [x] center. They have a pig lab. They had multiple DaVinci units set up. We were actually able to mimic the whole surgical procedure from draping to docking, to assisting intraoperatively, to completing the robotic surgery on pigs. It was very interesting. I had never been a part of that kind of thing before.” 14(participant quotation)
Factors related to the sensory experience of using RS were noted by participants. Surgeons in two studies discussed the lack of tactile feedback in RS.2,32 While surgeons in one study related the loss of tactile information to the experience of laparoscopic surgery,2 surgeons in both studies confirmed that this loss of tactile feedback means it is critical to adapt quickly to relying on visual cues.2,32 The majority of surgeons in one study agreed that the robot creates a sense of immersion, leading to what they perceived to be reduced situational awareness. This may be because it requires heightened concentration compared to laparoscopic or open surgery.2 A strategy to address this described by operating room (OR) teams in one study was positioning the console so that the surgeon has a direct view of the patient and the assistant when they look up from the robot.2 Finally, the RS was described by surgeons as ergonomically and physically better than laparoscopic or open surgery because they are sitting as opposed to standing which can reduce fatigue and stress and is more comfortable.2
Factors influencing adoption and use of robotic surgical systems
Surgeons and OR staff described facilitators to use and adoption of RS, including having a dedicated or suitable OR for RS,25 having a surgical assistant experienced in RS,24 and perceived support for RS from surgical colleagues.24 Both surgeons and surgical nurses described the availability of technical support for the robot as a facilitator for use and adoption of a RS system.14,22,23,32 There is the possibility for technical issues to arise, and having a technical support representative available on-site or by phone to troubleshoot is key. The availability of technical support works to alleviate stress and improve confidence levels in case technical issues arise in the OR. One focus group study of perioperative nurses described the lack of a technical support system as creating concern among nurses about unexpected situations related to problems with machine errors.23
Surgeons and OR surgical staff described barriers to use of RS. One barrier was a low volume of RS patient cases, which hampered surgical experience and skill in RS, especially among surgical residents.23,29,32 Another barrier included the stress of performing RS, which can be dependent on the type of surgery being performed.2 OR nurses also described longer turnover time between surgeries as a challenge of using RS:14
“Our biggest struggle, I am sure like other institutions is staffing especially with ancillary personnel and trying to get them into the room and get the room cleaned and reduce the turned over so the room is ready for the next patient. So, I think that is what we struggle with is the time factor more than anything else…the time between the cases.” 14(participant quotation)
Two strategies described which could potentially address described barriers included having a team leader or two surgeons partnering on the surgery. Having a team leader to coordinate and define roles, especially in the set-up phase, could improve efficiency, cooperation, and team trust and confidence during RS.5,25,32 Some surgeon participants stated that they shared the operation with a colleague and this strategy reduced their levels of stress around performing RS.2
Organizational-level factors impacted decision-making about whether to adopt a RS system. Surgical staff discussed the importance of involving and engaging staff at multiple levels of the organization and creating a shared vision around RS systems, as opposed to the implementation of a RS system being surgeon-led,25 in order to create the conditions to accommodate the introduction of the technology. This included ensuring there is board-level and surgical staff support, the availability of comprehensive training, and ensuring the right skill set is available. Surgical staff viewed a RSS as allowing the hospital to be more competitive, in that it attracted patients and surgeons and was perceived as a mark of prestige.25,32
Team dynamics was an overarching theme in the findings. Good team communication and team trust were seen as essential parts of robotic surgery.2,5,14,22,29 Because the surgeon is seated behind the console separate from the rest of the surgical team, team trust and communication between the team and the surgeon is more important in RS than in laparoscopic or open surgery. The surgeon has to rely on the rest of the team to communicate information outside of their field of vision to avoid complications, reduce distraction, and increase concentration. Surgeons require communication about both the state of the patient and the state of the robot.
“If the surgical tech says, “I see an issue here or maybe we need to go here, or somebody moved the arm this way,” the surgeon is much more open… in these robotic surgery cases than they are in probably any other cases…, it’s just a unique relationship…, there is a lot of mutual trusts. When they’re [surgeons] sitting at the console, they have to trust in what we’re doing and what we should be doing.” 14(participant quotation)
There needs to be a positive relationship between surgeon and team. That relationship may be impacted by the way in which RS is introduced, and it was suggested that whole team training or having a dedicated RS team could be important strategies to establishing team trust and positive team relationships.2,5,25 One nurse described their experience of whole team training:
“[During training together] we learned to trust each other. We came back from Strasbourg with that certain knowledge that between us we knew we would each remember something and we would be able to pull it [robot-assisted surgery] off…we seemed to develop a special bond.” 25 (participant quotation)
Some participants suggested the dedicated team could be handpicked based on interest or enthusiasm25 or based on experience and skills such as being prompt and practical, anticipating the next step in the procedure, having no panic, being knowledgeable, and possessing dexterity and foresight.22
Perspectives on patient outcomes and recovery in RS were mixed among surgical staff. Participants were attracted to the potential positive outcomes provided to their patients by performing surgery robotically, particularly prostatectomy, such as less bleeding, smaller incisions and nerve and tissue sparing.14,32 Nurses in one study questioned the suitability of RS for all patients due to the need to be under anesthesia longer because of longer operation times with RS, perceived complications and longer recovery times arising from RS, and did not see the benefits for specific procedures such as robot-assisted hysterectomy or general surgeries such as gallbladder and hernia repairs.14
“We got surgeons that can do lap-chole in 30 minutes. It is silly to put them through the paces of the robot and spend all that money, and the patient is on the table a little longer…time is money.” 14 (participant quotation)
Patients’ perspectives and experiences of robot surgical systems
A key theme running throughout the studies was that patients require more information and support when it comes to RS and decision-making around surgery options.26–28 Among men diagnosed with prostate cancer, there was considerable uncertainty and decision-related distress around treatment options, and participants explained that pre-operative education, information, and support from surgeons, nurses, as well as other patients who have experienced RS is a necessity.26,27
Among men with prostate cancer undergoing robotic-assisted laparoscopic prostatectomy (RALP), regaining urinary control after catheter removal was the patient’s primary goal. Typically, there was a gradual process of regaining bladder control after the catheter was removed, and all men said they had regained continence by 12 weeks post- RALP.27 The participants viewed incontinence as a trade-off and selected RALP over open and laparoscopic techniques due to their belief that this would be temporary.27
The participants in this study were queried about the psychosocial impact of RALP on personal identity and the individual processes men underwent to reconcile themselves to their new life situation.27 Following RALP, men considered themselves ‘lucky’ to be alive and re-evaluated their lives particularly with regards to their relationships and future goals:
“The cancer itself makes you stop and think a bit about yourself… who you are; what you’re doing; your relationships; other people… what it [cancer] means to you and what place it plays in your life.” 27 (participant quotation)
In an Australian study of patient outcomes after robot-assisted radical prostatectomy (RARP), patients were overall very satisfied with the procedure and would likely recommend it to others.26 The minimally invasive nature of RARP compared to open RP influenced the themes surrounding the entire experience.26
One included study examined male and female perceptions of RS among a general population.28 The majority of female participants expressed concerns in relation with the safety and perception of RS, whereas many male participants appeared to be untroubled by the idea of RS. The lack of acceptance expressed by most female participants appeared to be based on trust. A 26-year-old female stated:
“First of all, it’s the first time I’ve heard that, and as humans, we tend to trust what’s been there traditionally and erm it’s obviously a new method and I am quite sceptical about modern technology and so I would not trust a robot.” 28 (participant quotation)
There were differences in how males and females understood RS. While female participants viewed RS as de-humanizing, males humanized surgical robots and exhibited a sense of anthropomorphism in relation with RS. Although the majority of males had heard of RS, there was a clear lack of understanding as to the surgeon’s role in RS with one 20-year-old male stating:
“It almost calls into question what the point is, if you’ve got a fully qualified surgeon in the room then why leave it up to the robot?” 28(participant quotation)
In this study, the media were described as an important source of information for both male and female participants in relation to attitudes towards the acceptance of RS. For some participants, the media were an effective tool in increasing awareness and understanding and acceptance, but for others, the media resulted in misconceptions about RS.28