NCBI Bookshelf. A service of the National Library of Medicine, National Institutes of Health.

Dyer EA, Kansagara D, McInnes DK, et al. Mobile Applications and Internet-based Approaches for Supporting Non-professional Caregivers: A Systematic Review [Internet]. Washington (DC): Department of Veterans Affairs (US); 2012 Nov.

Cover of Mobile Applications and Internet-based Approaches for Supporting Non-professional Caregivers: A Systematic Review

Mobile Applications and Internet-based Approaches for Supporting Non-professional Caregivers: A Systematic Review [Internet].

Show details


1. Is the full text of the article in English?
 YesProceed to #2
 NoCode X1. STOP
2. Is the article a primary study that presents findings based on original data collection; or a systematic review of primary studies?
 YesProceed to #3
 NoCode X2. Go to #6
3. Does the article evaluate the effectiveness of a targeted consumer health information technology (CHIT) intervention listed below in the PICOTS?
 YesProceed to #4
 NoCode X3. Go to #5
4. Does the study population include non-professional, human/non-robot caregivers of patients with chronic illness or disability, or are caregiver-centered outcomes reported as a primary outcome?
 Yes, adult patientsCode I3/A. STOP
 Yes, child patientsCode I3/C. STOP
 NoCode X4. Go to #6
5. Is the article a primary study or systematic review evaluating the effects of telephony, interactive voice response, or telehealth interventions?
 YesCode I5. STOP
 NoCode X5. Go to #6
6. Is the article possibly useful for background/discussion?Code B. STOP


Population: Non-professional, non-robot caregivers of adult patients with chronic illnesses, and/or parents of children with healthcare needs.

Intervention: Self-directed mobile applications for use on smart phones, personal digital assistants (PDAs) and tablet computers, including: interactive or individually tailored web-based interventions, decision aids, and risk assessment software; chat and online support groups; secure messaging; or other portable or home-based interactive information tools whose purpose is to facilitate communication, coordination, or tailored education in order to support the emotional, spiritual, organizational, management, and healthcare needs of non-professional caregivers of patients with chronic illnesses or health risk factors. Non-interactive educational media (e.g., E-pamphlet) that provide information only are excluded.

We excluded studies focused on telephony, interactive-voice-response, synchronous telehealth interventions, and fixed home-monitoring technologies such as smart-homes, vitals-monitoring, GPS and other location-monitoring, and monitoring for patient falls.

Control: Usual care (use of paper forms and educational materials, in-person visits).


  1. Caregiver-centered outcomes: caregiver satisfaction, caregiver burnout, caregiver access, caregiver quality of life scores, caregiver depression/anxiety scores.
  2. Patient-centered outcomes: patient satisfaction, patient activation, functional status, quality of life; quality of patient-caregiver relationship.
  3. Process measures: clinician satisfaction; caregiver perceptions of mobile technologies; usage, usability, and barriers to usage of technologies/tools/applications; communication with healthcare providers.
  4. Utilization outcomes: hospitalizations, ER visits, outpatient/PCP visits.

Timing: No restrictions.

Setting: Outpatient (home, assisted living, adult foster care), excluding skilled nursing facilities.

Bookshelf ID: NBK115109


  • PubReader
  • Print View
  • Cite this Page
  • PDF version of this title (778K)

Other titles in this collection

Recent Activity

Your browsing activity is empty.

Activity recording is turned off.

Turn recording back on

See more...