This study examines the use and perceived effectiveness among nurses of five coping styles: problem-focused coping, positive appraisal, help seeking, avoidance and aggression. Subjects were asked how they would cope with a conflict between themselves and a physician in the ward. The relationship between the coping behaviour and subjects' professional characteristics was explored. The subjects were 128 intensive cardiac care unit (ICCU) nurses. The results indicate that more experienced nurses use coping strategies less and may experience more burnout. The study also shows that nurses who participate in professional extra-curricular activities tend to choose more effective coping strategies.