[Everything OK?! Introduction of quality management in the social psychiatric service in Berlin]

Gesundheitswesen. 2011 Feb;73(2):89-96. doi: 10.1055/s-0030-1270495. Epub 2011 Mar 3.
[Article in German]

Abstract

With the help of a structured quality report (SQR) the first assessment on the quality of task fulfillment in the 12 social psychiatric services (SPS) in Berlin was carried out. 102 standardised questions in 10 dimensions were posed. The results show that in the important dimensions which depict the core tasks of the SPS, in general a good quality was documented. At the same time deficiencies and deficits were mentioned (e. g., lack of check-lists, poor cooperation with the clinics, inadequate supervision). For the further development of SQR an adaptation to the Berlin situation as well as progress documentation in the individual SPS will be of major importance. Furthermore, a modification for other services in the public health-care system such as, e. g., child and adolescent health care should be considered.

MeSH terms

  • Community Psychiatry / standards*
  • Community Psychiatry / statistics & numerical data*
  • Germany
  • Guideline Adherence / statistics & numerical data*
  • Practice Guidelines as Topic*
  • Quality Assurance, Health Care / standards*
  • Quality Assurance, Health Care / statistics & numerical data*