PubMed

NHS Direct: consistency of triage outcomes.

O'Cathain A, Webber E, Nicholl J, Munro J, Knowles E.

Emerg Med J. 2003 May;20(3):289-92.PMID: 12748157 [PubMed - indexed for MEDLINE]Related articlesFree article

Computer assisted assessment and advice for "non-serious" 999 ambulance service callers: the potential impact on ambulance despatch.

Dale J, Higgins J, Williams S, Foster T, Snooks H, Crouch R, Hartley-Sharpe C, Glucksman E, Hooper R, George S.

Emerg Med J. 2003 Mar;20(2):178-83.PMID: 12642540 [PubMed - indexed for MEDLINE]Related articlesFree article

Safety of telephone consultation for "non-serious" emergency ambulance service patients.

Dale J, Williams S, Foster T, Higgins J, Snooks H, Crouch R, Hartley-Sharpe C, Glucksman E, George S.

Qual Saf Health Care. 2004 Oct;13(5):363-73.PMID: 15465940 [PubMed - indexed for MEDLINE]Related articlesFree article

Seeking advice from NHS direct on common childhood complaints: does it matter who answers the phone?

Monaghan R, Clifford C, McDonald P.

J Adv Nurs. 2003 Apr;42(2):209-16.PMID: 12670388 [PubMed - indexed for MEDLINE]Related articles

Emergency (999) calls to the ambulance service that do not result in the patient being transported to hospital: an epidemiological study.

Marks PJ, Daniel TD, Afolabi O, Spiers G, Nguyen-Van-Tam JS.

Emerg Med J. 2002 Sep;19(5):449-52.PMID: 12205005 [PubMed - indexed for MEDLINE]Related articlesFree article

Do callers to NHS Direct follow the advice to attend an accident and emergency department?

Foster J, Jessopp L, Chakraborti S.

Emerg Med J. 2003 May;20(3):285-8.PMID: 12748156 [PubMed - indexed for MEDLINE]Related articlesFree article

An analysis of calls referred to the emergency 999 service by NHS Direct.

Gaffney P, Crane S, Johnson G, Playforth M.

Emerg Med J. 2001 Jul;18(4):302-4.PMID: 11435374 [PubMed - indexed for MEDLINE]Related articlesFree article

Outcomes associated with pediatric after-hours care by call centers: a multicenter study.

Kempe A, Luberti A, Belman S, Hertz A, Sherman H, Amin D, Dempsey C, Chandramouli U, MacKenzie T.

Ambul Pediatr. 2003 Jul-Aug;3(4):211-7.PMID: 12882599 [PubMed - indexed for MEDLINE]Related articles

Emergency calls not requiring an urgent ambulance response: expert consensus.

Woollard M.

Prehosp Emerg Care. 2003 Jul-Sep;7(3):384-91.PMID: 12879391 [PubMed - indexed for MEDLINE]Related articles

The effect of attitude to risk on decisions made by nurses using computerised decision support software in telephone clinical assessment: an observational study.

O'Cathain A, Munro J, Armstrong I, O'Donnell C, Heaney D.

BMC Med Inform Decis Mak. 2007 Nov 29;7:39.PMID: 18047658 [PubMed - indexed for MEDLINE]Related articlesFree article

Does telephone triage of emergency (999) calls using Advanced Medical Priority Dispatch (AMPDS) with Department of Health (DH) call prioritisation effectively identify patients with an acute coronary syndrome? An audit of 42,657 emergency calls to Hampshire Ambulance Service NHS Trust.

Deakin CD, Sherwood DM, Smith A, Cassidy M.

Emerg Med J. 2006 Mar;23(3):232-5.PMID: 16498168 [PubMed - indexed for MEDLINE]Related articlesFree article

Comparison of the medical priority dispatch system to an out-of-hospital patient acuity score.

Feldman MJ, Verbeek PR, Lyons DG, Chad SJ, Craig AM, Schwartz B.

Acad Emerg Med. 2006 Sep;13(9):954-60. Epub 2006 Aug 7.PMID: 16894004 [PubMed - indexed for MEDLINE]Related articles

Do different types of nurses give different triage decisions in NHS Direct? A mixed methods study.

O'cathain A, Nicholl J, Sampson F, Walters S, McDonnell A, Munro J.

J Health Serv Res Policy. 2004 Oct;9(4):226-33.PMID: 15509408 [PubMed - indexed for MEDLINE]Related articles

Effect of introduction of integrated out of hours care in England: observational study.

Lattimer V, Turnbull J, Burgess A, Surridge H, Gerard K, Lathlean J, Smith H, George S.

BMJ. 2005 Jul 9;331(7508):81-4.PMID: 16002882 [PubMed - indexed for MEDLINE]Related articlesFree article

NHS Direct derived data: an exciting new opportunity or an epidemiological headache?

Cooper D, Chinemana F.

J Public Health (Oxf). 2004 Jun;26(2):158-60.PMID: 15284319 [PubMed - indexed for MEDLINE]Related articlesFree article

Review of calls to NHS Direct related to attendance in the paediatric emergency department.

Stewart B, Fairhurst R, Markland J, Marzouk O.

Emerg Med J. 2006 Dec;23(12):911-4.PMID: 17130596 [PubMed - indexed for MEDLINE]Related articles

Stakeholder perspectives on new ways of delivering unscheduled health care: the role of ownership and organizational identity.

Haddow G, O'Donnell CA, Heaney D.

J Eval Clin Pract. 2007 Apr;13(2):179-85.PMID: 17378862 [PubMed - indexed for MEDLINE]Related articles

Satisfaction with telephone advice from an accident and emergency department: identifying areas for service improvement.

Patel A, Dale J, Crouch R.

Qual Health Care. 1997 Sep;6(3):140-5.PMID: 10173771 [PubMed - indexed for MEDLINE]Related articlesFree article

Optimizing triage consistency in Australian emergency departments: the Emergency Triage Education Kit.

Gerdtz MF, Collins M, Chu M, Grant A, Tchernomoroff R, Pollard C, Harris J, Wassertheil J.

Emerg Med Australas. 2008 Jun;20(3):250-9. Epub 2008 May 6.PMID: 18462405 [PubMed - indexed for MEDLINE]Related articles

NHS Direct. Interview by Lynn Sbaih.

Mackway-Jones K.

Accid Emerg Nurs. 1999 Oct;7(4):207-10. No abstract available. PMID: 10808760 [PubMed - indexed for MEDLINE]Related articles