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Items: 4

1.

Adapting a patient satisfaction instrument for low literate and Spanish-speaking populations: comparison of three formats.

Shea JA, Guerra CE, Weiner J, Aguirre AC, Ravenell KL, Asch DA.

Patient Educ Couns. 2008 Oct;73(1):132-40. doi: 10.1016/j.pec.2008.03.026. Epub 2008 May 16.

PMID:
18486414
2.

Barriers and drivers of health information technology use for the elderly, chronically ill, and underserved.

Jimison H, Gorman P, Woods S, Nygren P, Walker M, Norris S, Hersh W.

Evid Rep Technol Assess (Full Rep). 2008 Nov;(175):1-1422. Review.

3.

Strategies for improving low health literacy.

Kountz DS.

Postgrad Med. 2009 Sep;121(5):171-7. doi: 10.3810/pgm.2009.09.2065. Review.

PMID:
19820287
4.

Interactive voice response: review of studies 1989-2000.

Corkrey R, Parkinson L.

Behav Res Methods Instrum Comput. 2002 Aug;34(3):342-53. Review.

PMID:
12395550
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