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Items: 1 to 20 of 99

1.

Patient satisfaction: opportunities for quality improvement.

Kadom N, Nagy P.

J Am Coll Radiol. 2014 Aug;11(8):830-1. doi: 10.1016/j.jacr.2014.04.017. Epub 2014 Jun 11. No abstract available.

PMID:
24928059
2.

Application of statistical process control to physician-specific emergency department patient satisfaction scores: a novel use of the funnel plot.

Griffen D, Callahan CD, Markwell S, de la Cruz J, Milbrandt JC, Harvey T.

Acad Emerg Med. 2012 Mar;19(3):348-55. doi: 10.1111/j.1553-2712.2012.01304.x.

3.

[Satisfaction survey of CatSalut-PLAENSA(©). Strategies to incorporate citizens' perception of the quality of the service in health policies].

Aguado-Blázquez H, Cerdà-Calafat I, Argimon-Pallàs JM, Murillo-Fort C, Canela-Soler J.

Med Clin (Barc). 2011 Dec;137 Suppl 2:55-9. doi: 10.1016/S0025-7753(11)70030-6. Spanish.

PMID:
22310365
4.

Charting patient satisfaction.

Bell R, Krivich MJ, Boyd MS.

Mark Health Serv. 1997 Summer;17(2):22-9.

PMID:
10170284
5.
6.

The education gap. Patient satisfaction in the era of transparency.

Berkowitz EN.

Mark Health Serv. 2014 Fall;34(3):14-5. No abstract available.

PMID:
25322640
7.

Understanding patient willingness to recommend and return: a strategy for prioritizing improvement opportunities.

Burroughs TE, Davies AR, Cira JC, Dunagan WC.

Jt Comm J Qual Improv. 1999 Jun;25(6):271-87.

PMID:
10367265
8.

Using root cause analysis to address patient satisfaction and other improvement opportunities.

Burroughs TE, Cira JC, Chartock P, Davies AR, Dunagan WC.

Jt Comm J Qual Improv. 2000 Aug;26(8):439-49. Review.

PMID:
10934635
9.

[Measuring patient satisfaction and identifying opportunities for improvement in the preparation of bariatric surgery patients].

van-der Hofstadt CJ, Moncho E, López JL, Abellán C, Pérez E, Tirado S, Rodríguez-Marín J.

Rev Calid Asist. 2012 Sep-Oct;27(5):255-61. doi: 10.1016/j.cali.2012.01.003. Epub 2012 Mar 3. Spanish.

PMID:
22386875
10.

Legislated mints on the pillow.

Blagg R.

Bull Am Coll Surg. 2013 Nov;98(11):27-9. No abstract available.

PMID:
24313138
11.

Continuous quality improvement in acute health care: creating a holistic and integrated approach.

Sewell N.

Int J Health Care Qual Assur Inc Leadersh Health Serv. 1997;10(1):20-6.

PMID:
10166023
12.
13.

Measuring patient satisfaction for quality improvement.

Harris LE, Swindle RW, Mungai SM, Weinberger M, Tierney WM.

Med Care. 1999 Dec;37(12):1207-13.

PMID:
10599602
14.

Improving the quality of telephone-delivered health care: a national quality improvement transformation initiative.

LaVela SL, Gering J, Schectman G, Locatelli SM, Weaver FM, Davies M.

Fam Pract. 2013 Oct;30(5):533-40. doi: 10.1093/fampra/cmt020. Epub 2013 May 20.

15.

Making process improvement 'stick'.

Studer Q.

Healthc Financ Manage. 2014 Jun;68(6):90-4, 96.

PMID:
24968631
16.

Improving patient satisfaction in the orthopaedic trauma population.

Morris BJ, Richards JE, Archer KR, Lasater M, Rabalais D, Sethi MK, Jahangir AA.

J Orthop Trauma. 2014 Apr;28(4):e80-4. doi: 10.1097/01.bot.0000435604.75873.ba.

PMID:
24158181
17.

Using patients' experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both?

Tsianakas V, Maben J, Wiseman T, Robert G, Richardson A, Madden P, Griffin M, Davies EA.

BMC Health Serv Res. 2012 Aug 22;12:271. doi: 10.1186/1472-6963-12-271.

18.

Patient surveys motivate unit staff to improve service.

Bogdan KA.

QRC Advis. 1997 Jul;13(9):1, 6-7. No abstract available.

PMID:
10168118
19.

Patient surveys and quality improvement.

Seibert J.

Radiol Manage. 1996 Nov-Dec;18(5):45-7.

PMID:
10163133
20.

Collecting data on patient experience is not enough: they must be used to improve care.

Coulter A, Locock L, Ziebland S, Calabrese J.

BMJ. 2014 Mar 26;348:g2225. doi: 10.1136/bmj.g2225. No abstract available.

PMID:
24671966
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