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Results: 1 to 20 of 158

1.

Associations between Internet-based patient ratings and conventional surveys of patient experience in the English NHS: an observational study.

Greaves F, Pape UJ, King D, Darzi A, Majeed A, Wachter RM, Millett C.

BMJ Qual Saf. 2012 Jul;21(7):600-5. doi: 10.1136/bmjqs-2012-000906. Epub 2012 Apr 20.

PMID:
22523318
[PubMed - indexed for MEDLINE]
2.

Patients' ratings of family physician practices on the internet: usage and associations with conventional measures of quality in the English National Health Service.

Greaves F, Pape UJ, Lee H, Smith DM, Darzi A, Majeed A, Millett C.

J Med Internet Res. 2012 Oct 17;14(5):e146. doi: 10.2196/jmir.2280.

PMID:
23076301
[PubMed - indexed for MEDLINE]
Free PMC Article
3.

Factors relating to patients' reports about hospital care for coronary heart disease in England.

Jenkinson C, Coulter A, Bruster S, Chandola T, Jones P.

J Health Serv Res Policy. 2003 Apr;8(2):83-6.

PMID:
12820669
[PubMed - indexed for MEDLINE]
4.

Use of sentiment analysis for capturing patient experience from free-text comments posted online.

Greaves F, Ramirez-Cano D, Millett C, Darzi A, Donaldson L.

J Med Internet Res. 2013 Nov 1;15(11):e239. doi: 10.2196/jmir.2721.

PMID:
24184993
[PubMed - indexed for MEDLINE]
Free PMC Article
5.

Do some trusts deliver a consistently better experience for patients? An analysis of patient experience across acute care surveys in English NHS trusts.

Raleigh VS, Frosini F, Sizmur S, Graham C.

BMJ Qual Saf. 2012 May;21(5):381-90. doi: 10.1136/bmjqs-2011-000588. Epub 2012 Mar 14.

PMID:
22421913
[PubMed - indexed for MEDLINE]
6.

Associations between Web-based patient ratings and objective measures of hospital quality.

Greaves F, Pape UJ, King D, Darzi A, Majeed A, Wachter RM, Millett C.

Arch Intern Med. 2012 Mar 12;172(5):435-6. doi: 10.1001/archinternmed.2011.1675. Epub 2012 Feb 13. No abstract available.

PMID:
22331980
[PubMed - indexed for MEDLINE]
7.

A mixed-methods analysis of patient reviews of hospital care in England: implications for public reporting of health care quality data in the United States.

Lagu T, Goff SL, Hannon NS, Shatz A, Lindenauer PK.

Jt Comm J Qual Patient Saf. 2013 Jan;39(1):7-15.

PMID:
23367647
[PubMed - indexed for MEDLINE]
8.

The National Adult Inpatient Survey conducted in the English National Health Service from 2002 to 2009: how have the data been used and what do we know as a result?

DeCourcy A, West E, Barron D.

BMC Health Serv Res. 2012 Mar 21;12:71. doi: 10.1186/1472-6963-12-71.

PMID:
22436670
[PubMed - indexed for MEDLINE]
Free PMC Article
9.

The relationship between commercial website ratings and traditional hospital performance measures in the USA.

Bardach NS, Asteria-PeƱaloza R, Boscardin WJ, Dudley RA.

BMJ Qual Saf. 2013 Mar;22(3):194-202. doi: 10.1136/bmjqs-2012-001360. Epub 2012 Nov 23.

PMID:
23178860
[PubMed - indexed for MEDLINE]
Free PMC Article
10.
11.

Staff perceptions of quality of care: an observational study of the NHS Staff Survey in hospitals in England.

Pinder RJ, Greaves FE, Aylin PP, Jarman B, Bottle A.

BMJ Qual Saf. 2013 Jul;22(7):563-70. doi: 10.1136/bmjqs-2012-001540. Epub 2013 Feb 20.

PMID:
23426646
[PubMed - indexed for MEDLINE]
12.

Relationship between clinical quality and patient experience: analysis of data from the english quality and outcomes framework and the National GP Patient Survey.

Llanwarne NR, Abel GA, Elliott MN, Paddison CA, Lyratzopoulos G, Campbell JL, Roland M.

Ann Fam Med. 2013 Sep-Oct;11(5):467-72. doi: 10.1370/afm.1514.

PMID:
24019279
[PubMed - indexed for MEDLINE]
Free PMC Article
13.

'Poppets and parcels': the links between staff experience of work and acutely ill older peoples' experience of hospital care.

Maben J, Adams M, Peccei R, Murrells T, Robert G.

Int J Older People Nurs. 2012 Jun;7(2):83-94. doi: 10.1111/j.1748-3743.2012.00326.x.

PMID:
22531048
[PubMed - indexed for MEDLINE]
14.

Children's and young people's experience of the National Health Service in England: a review of national surveys 2001-2011.

Hargreaves DS, Viner RM.

Arch Dis Child. 2012 Jul;97(7):661-6. doi: 10.1136/archdischild-2011-300603. Epub 2011 Sep 19. Review.

PMID:
21931159
[PubMed - indexed for MEDLINE]
Free Article
15.

Consumer response to patient experience measures in complex information environments.

Schlesinger M, Kanouse DE, Rybowski L, Martino SC, Shaller D.

Med Care. 2012 Nov;50 Suppl:S56-64. doi: 10.1097/MLR.0b013e31826c84e1.

PMID:
23064278
[PubMed - indexed for MEDLINE]
16.

Do patient surveys work? The influence of a national survey programme on local quality-improvement initiatives.

Reeves R, Seccombe I.

Qual Saf Health Care. 2008 Dec;17(6):437-41. doi: 10.1136/qshc.2007.022749.

PMID:
19064659
[PubMed - indexed for MEDLINE]
Free PMC Article
17.

First evaluation of the NHS direct online clinical enquiry service: a nurse-led web chat triage service for the public.

Eminovic N, Wyatt JC, Tarpey AM, Murray G, Ingrams GJ.

J Med Internet Res. 2004 Jun 2;6(2):e17.

PMID:
15249266
[PubMed - indexed for MEDLINE]
Free PMC Article
18.

Comparison of patients' assessments of the quality of stroke care with audit findings.

Howell E, Graham C, Hoffman A, Lowe D, McKevitt C, Reeves R, Rudd AG.

Qual Saf Health Care. 2007 Dec;16(6):450-5.

PMID:
18055890
[PubMed - indexed for MEDLINE]
Free PMC Article
19.

Comparing patients' experience of mental health services in England: a five-Trust survey.

Webb Y, Clifford P, Fowler V, Morgan C, Hanson M.

Int J Health Care Qual Assur Inc Leadersh Health Serv. 2000;13(6-7):273-81.

PMID:
11484645
[PubMed - indexed for MEDLINE]
20.

Web evaluation at the US National Institutes of Health: use of the American Customer Satisfaction Index online customer survey.

Wood FB, Siegel ER, Feldman S, Love CB, Rodrigues D, Malamud M, Lagana M, Crafts J.

J Med Internet Res. 2008 Feb 15;10(1):e4. doi: 10.2196/jmir.944.

PMID:
18276580
[PubMed - indexed for MEDLINE]
Free PMC Article

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