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Similar articles for PubMed (Select 18790813)

1.

Telephone triage in out of hours call centres.

Car J, Koshy E, Bell D, Sheikh A.

BMJ. 2008 Sep 12;337:a1167. doi: 10.1136/bmj.a1167. No abstract available.

PMID:
18790813
2.

Quality of clinical aspects of call handling at Dutch out of hours centres: cross sectional national study.

Derkx HP, Rethans JJ, Muijtjens AM, Maiburg BH, Winkens R, van Rooij HG, Knottnerus JA.

BMJ. 2008 Sep 12;337:a1264. doi: 10.1136/bmj.a1264.

3.

Quality of communication during telephone triage at Dutch out-of-hours centres.

Derkx HP, Rethans JJ, Maiburg BH, Winkens RA, Muijtjens AM, van Rooij HG, Knottnerus JA.

Patient Educ Couns. 2009 Feb;74(2):174-8. doi: 10.1016/j.pec.2008.08.002. Epub 2008 Oct 8.

PMID:
18845413
4.

Call-duration and triage decisions in out of hours cooperatives with and without the use of an expert system.

Ong RS, Post J, van Rooij H, de Haan J.

BMC Fam Pract. 2008 Feb 13;9:11. doi: 10.1186/1471-2296-9-11.

5.

Safety of telephone triage in general practitioner cooperatives: do triage nurses correctly estimate urgency?

Giesen P, Ferwerda R, Tijssen R, Mokkink H, Drijver R, van den Bosch W, Grol R.

Qual Saf Health Care. 2007 Jun;16(3):181-4.

6.

Safety of telephone triage in out-of-hours care: a systematic review.

Huibers L, Smits M, Renaud V, Giesen P, Wensing M.

Scand J Prim Health Care. 2011 Dec;29(4):198-209. doi: 10.3109/02813432.2011.629150. Review.

7.

Patients evaluate accessibility and nurse telephone consultations in out-of-hours GP care: determinants of a negative evaluation.

Giesen P, Moll van Charante E, Mokkink H, Bindels P, van den Bosch W, Grol R.

Patient Educ Couns. 2007 Jan;65(1):131-6. Epub 2006 Aug 30.

PMID:
16939708
8.

Nurse telephone triage: good quality associated with appropriate decisions.

Huibers L, Keizer E, Giesen P, Grol R, Wensing M.

Fam Pract. 2012 Oct;29(5):547-52. Epub 2012 Feb 10.

9.

New methodology for using incognito standardised patients for telephone consultation in primary care.

Derkx H, Rethans JJ, Maiburg B, Winkens R, Knottnerus A.

Med Educ. 2009 Jan;43(1):82-8. doi: 10.1111/j.1365-2923.2008.03177.x.

PMID:
19141001
10.

Telephone, in-person triage of same patients often don't agree, UCLA study concludes.

[No authors listed]

Data Strateg Benchmarks. 1999 Jun;3(6):94-5.

PMID:
10557779
11.

Delivery of pediatric after-hours care by call centers: a multicenter study of parental perceptions and compliance.

Kempe A, Luberti AA, Hertz AR, Sherman HB, Amin D, Dempsey C, Chandramouli V, MacKenzie T, Hegarty TW.

Pediatrics. 2001 Dec;108(6):E111.

PMID:
11731638
12.

Outcomes associated with pediatric after-hours care by call centers: a multicenter study.

Kempe A, Luberti A, Belman S, Hertz A, Sherman H, Amin D, Dempsey C, Chandramouli U, MacKenzie T.

Ambul Pediatr. 2003 Jul-Aug;3(4):211-7.

PMID:
12882599
13.

Quality of telephone triage nursing comes under fire.

[No authors listed]

Healthc Demand Dis Manag. 1999 May;5(5):70-4, 65.

PMID:
10538472
14.

Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services.

Kelly M, Egbunike JN, Kinnersley P, Hood K, Owen-Jones E, Button LA, Shaw C, Porter A, Snooks H, Bowden S, Edwards A.

Fam Pract. 2010 Dec;27(6):652-63. doi: 10.1093/fampra/cmq057. Epub 2010 Jul 29.

15.

Mystery shopping in health service evaluation.

Moriarty H, McLeod D, Dowell A.

Br J Gen Pract. 2003 Dec;53(497):942-6.

16.

URAC's phone triage standards: a new 'seal of approval' for DM programs?

[No authors listed]

Healthc Demand Dis Manag. 1998 Nov;4(11):167-8; suppl 1-4.

PMID:
10338760
17.

Patient safety in after-hours telephone medicine.

Killip S, Ireson CL, Love MM, Fleming ST, Katirai W, Sandford K.

Fam Med. 2007 Jun;39(6):404-9.

18.

A satisfaction and return-on-investment study of a nurse triage service.

O'Connell JM, Johnson DA, Stallmeyer J, Cokingtin D.

Am J Manag Care. 2001 Feb;7(2):159-69.

19.

Outcomes of a nurse-led telephone triage service in Australia.

Keatinge D, Rawlings K.

Int J Nurs Pract. 2005 Feb;11(1):5-12.

PMID:
15610339
20.
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