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J Nurs Adm. 2011 Jan;41(1):15-22. doi: 10.1097/NNA.0b013e3182002871.

Development and testing of an organizational job satisfaction tool: increasing precision for strategic improvements.

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  • 1Nursing Workforce and Systems Analysis, Children's Mercy Hospitals and Clinics, Kansas City, Missouri, USA.



This article describes the development and testing of a new instrument that measures organizational job satisfaction (OJS).


Nurse satisfaction includes 2 different types of satisfaction: OJS and professional work satisfaction. To obtain valid results, each type must be measured correctly.


A metasynthesis of OJS was conducted from 3 sources: nurse satisfaction instruments, attributes present in recruitment advertisements, and nursing comments from a national survey. A cross-walk of these sources provided 17 consistent OJS satisfiers. A survey of 10,000 nurses identified the importance of these satisfiers.


Cronbach α for the scale was .85. The satisfiers were grouped into 3 categories: universally important, moderately important, and unimportant.


A synthesis from 3 sources, including identification of important satisfiers, provides validity for the OJS scale. The scale is a reliable and valid tool used to assess and evaluate strategies to improve the nurses' work environment.

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