This study of intake procedures was initiated with a view towards reducing the early dropout rate of substance abusers. Eight different therapists conducted intake interviews of 634 cocaine dependent, first admissions to an outpatient cocaine treatment program. No significant differences in return rate were found across either the eight therapists or their level of academic training. We found that matching therapists and patients with respect to gender and race for the intake interview did not increase the proportion of patients returning for a second visit. In addition, the hypothesis that providing a sense of continuity by having the therapist who conducted the intake interview become the treatment therapist did not result in a higher return rate than if the patient was assigned to a different treatment therapist. Although the results do not indicate methods of further reducing early treatment dropouts they are helpful in reducing concerns about who conducts intake interviews and how patients are assigned.