Understanding individual and gender differences in conflict resolution: A critical leadership skill

Aaron Steen; Kanade Shinkai

doi:10.1016/j.ijwd.2019.06.002

Understanding individual and gender differences in conflict resolution: A critical leadership skill

Int J Womens Dermatol. 2019 Jun 22;6(1):50-53. doi: 10.1016/j.ijwd.2019.06.002. eCollection 2020 Jan.

Authors

Aaron Steen¹, Kanade Shinkai¹

Affiliation

¹ Department of Dermatology, University of California San Francisco, San Francisco, California.

Abstract

Background: Conflict is an unavoidable facet of relationships, and all leaders should have familiarity with the origins of, responses to, and resolutions of conflicts.

Objective: Readers will become familiar with several concepts key to conflict generation and resolution.

Conclusions: Conflicts might arise from incompatibility of behaviors or actions between two or more actors. Understanding concepts such as the Ladder of Inference or Thomas-Kilmann response patterns are useful in becoming facile with conflict management and resolution.

Publication types

Editorial