This paper explains the benefits model developed and deployed by the connecting South West Ontario (cSWO) program. The cSWO approach is founded on the principles of enabling clinical and organizational value and the recognition that enabling requires a collaborative approach that can include several perspectives. We describe our approach which is aimed at creating a four-part harmony between change management and adoption, best practice research and quality indicators, data analytics and clinical value production.
Keywords: Electronic health record (EHR); benefits realization; change management and adoption; clinical value; collaborative inquiry; data sharing; enabling technology; quality assurance (QA).