Leading a multicultural work environment: reflections on the next frontier of nurse leadership

Nurs Adm Q. 2015 Apr-Jun;39(2):150-6. doi: 10.1097/NAQ.0000000000000086.

Abstract

Nurses face the challenge of leading in a diverse society. Is the cross section of present-day nurse leaders prepared to meet the needs of patients and a work environment represented by a broader range of social backgrounds, cultural traditions, and languages? Fundamental to leaders' ability to meet diverse needs is a new framework for understanding the meaning of leadership, in which the issue of diversity is paramount. This article explores how the word leadership expresses a more complex system, when responsibility to address human needs is emphasized, and care for multilingual and multiethnic patients by a diverse, committed work environment is a focus. Under the umbrella of diversity, the necessary knowledge to create such a work environment may lack depth or may even be absent.

MeSH terms

  • Communication
  • Cultural Diversity*
  • Humans
  • Interprofessional Relations*
  • Leadership*
  • Nurse Administrators*
  • Workplace / standards*