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Inform Health Soc Care. 2014 Apr 30. [Epub ahead of print]

Patient activation and use of an electronic patient portal.

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  • 1Department of Healthcare Policy and Research, Weill Cornell Medical College , New York, NY , USA .

Abstract

Primary objective: Electronic patient portals give patients access to personal medical data, potentially creating opportunities to improve knowledge, self-efficacy, and engagement in healthcare. The combination of knowledge, self-efficacy, and engagement has been termed activation. Our objective was to assess the relationship between patient activation and outpatient use of a patient portal. Research design: Survey. Methods and procedures: A telephone survey was conducted with 180 patients who had been given access to a portal, 113 of whom used it and 67 of whom did not. The validated patient activation measure (PAM) was administered along with questions about demographics and behaviors. Results: Portal users were no different from nonusers in patient activation. Portal users did have higher education level and more frequent Internet use, and were more likely to have precisely 2 prescription medications than to have more or fewer. Conclusion: Patients who chose to use an electronic patient portal were not more highly activated than nonusers, although they were more educated and more likely to be Internet users.

PMID:
24786648
[PubMed - as supplied by publisher]
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