Relational trustworthiness: how status affects intra-organizational inequality in job autonomy

Soc Sci Res. 2014 Mar:44:60-74. doi: 10.1016/j.ssresearch.2013.11.001. Epub 2013 Nov 13.

Abstract

Recent accounts of trustworthiness have moved away from treating it as a stable, individual-level attribute toward viewing it as a variable situated in a relational context, but have not been formalized or supported empirically. We extend status characteristics theory (SCT) to develop formal propositions about relational trustworthiness. We posit that members of task- and collectively oriented groups (non-consciously) infer three qualities from their relative status that are commonly used to determine an individual's trustworthiness: ability, benevolence, and integrity. We apply our formalization to clarify ambiguities regarding intra-organizational job autonomy inequality, thereby linking SCT to broader disparities rooted in job autonomy. We analyze data from a vignette experiment and the General Social Survey to test incrementally how well our propositions generalize across different settings and populations. Results generally support our proposed links between status and intra-organizational job autonomy. We discuss implications for SCT in understanding broader patterns of inequalities.

Keywords: Job autonomy; Status characteristics theory; Trust; Trustworthiness.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Age Factors
  • Educational Status
  • Employment
  • Female
  • Humans
  • Interpersonal Relations
  • Male
  • Organizations*
  • Power, Psychological*
  • Professional Autonomy*
  • Racial Groups
  • Sex Factors
  • Social Behavior*
  • Socioeconomic Factors
  • Surveys and Questionnaires
  • Trust*
  • Work
  • Young Adult