Patient and referring provider satisfaction with a gastrointestinal consultation clinic for pregnant patients

WMJ. 2013 Apr;112(2):65-8.

Abstract

Background: To improve multi-disciplinary care in pregnancy, a gastrointesintal (GI) disorders in pregnancy clinic was created. Patient and referring provider satisfaction with this service was assessed.

Methods: The first 100 patients and their referring providers were surveyed. Survey scores >3 on a 5-point Likert scale were considered favorable. Descriptive statistics were calculated and open-ended items were analyzed.

Results: Fifty-four percent of patients and 32% of providers returned questionnaires. All satisfaction items received an average patient score of >3.6 and provider score of >4.1, demonstrating overall satisfaction with the clinic. Referring providers were particularly satisfied.

Conclusion: Patients and providers, in particular, report a high level of satisfaction with a GI pregnancy clinic.

Publication types

  • Research Support, N.I.H., Extramural

MeSH terms

  • Adult
  • Attitude of Health Personnel*
  • Female
  • Gastrointestinal Diseases / diagnosis*
  • Humans
  • Patient Satisfaction*
  • Pregnancy
  • Pregnancy Complications / diagnosis*
  • Referral and Consultation*
  • Surveys and Questionnaires