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Br J Community Nurs. 2013 Mar;18(3):140-7.

Caseload management: an approach to making community needs visible.

Author information

  • 1Summerhill Health Centre, Dublin. anne.mcdonald@hse.ie

Abstract

AIM:

To explore the process employed in the development of a population health framework and documentation for managing community nursing caseloads.

BACKGROUND:

No formal structure exists to validate and link local health information collected by Irish public health nurses to a wider epidemiological framework. Neglect of this bottom up information forfeits opportunities to resource and manage public health nursing services.

DESIGN:

Action research methods guided the development of the framework in one geographic area in Dublin and 34 participants engaged in Stringer's (1996) Look, Think and Act cycle.

RESULTS:

The framework identified four patient registers: family health, chronic sick/disability, older adults and acute care, which identify public health outcomes for discussion within the caseload analysis process and can predict risk factors in local populations.

CONCLUSIONS:

The use of the developed documentation identified a framework that describes caseloads in primary care and provides nurse managers with an evidence base to allocate resources, match skill mix to need, and estimate future workforce requirements.

PMID:
23653963
[PubMed - indexed for MEDLINE]
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