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J Nurs Adm. 2013 Mar;43(3):160-5. doi: 10.1097/NNA.0b013e318283dc02.

Utilizing bedside shift report to improve the effectiveness of shift handoff.

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  • 1University of Pittsburgh Medical Center, 200 Lothrop Street, Pittsburgh, PA 15213, USA. cairnsll@upmc.edu

Abstract

Handoff of patient information during shift report between nurses is a time of risk and liability. A quality improvement project was conducted on a 23-bed inpatient unit to measure the value of a bedside change-of-shift report in improving the effectiveness of shift report. Indicators including end-of-shift overtime, call light usage, nurse perceptions, and patient satisfaction were impacted by the change in process.

PMID:
23425914
[PubMed - indexed for MEDLINE]
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