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Issue Brief (Commonw Fund). 2012 Jun;15:1-14.

Facilitating improvement in primary care: the promise of practice coaching.

Author information

  • 1Department of Family and Community Medicine, University of California, San Francisco School of Medicine, USA. kgrumbach@fcm.ucsf.edu

Abstract

Practice coaching, also called practice facilitation, assists physician practices with the desire to improve in such areas as patient access, chronic and preventive care, electronic medical record use, patient-centeredness, cultural competence, and team-building. This issue brief clarifies the essential features of practice coaching and offers guidance for health system leaders, public and private insurers, and federal and state policymakers on how best to structure and design these programs in primary care settings. Good-quality evidence demonstrates that practice coaching is effective. The authors argue that primary care delivery in the United States would benefit from a more systematic approach to the training and deployment of primary care practice coaches.

PMID:
22712103
[PubMed - indexed for MEDLINE]
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