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Plast Reconstr Surg. 2012 Jun;129(6):1407-18. doi: 10.1097/PRS.0b013e31824f8f16.

Benchmarking academic plastic surgery services in the United States.

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  • 1Anderson School of Management, University of California, Los Angeles, USA. elaine.horibe.2010@anderson.ucla.edu

Abstract

Rising health care costs and increasingly demanding patients are only some of the challenges faced by academic plastic surgery services in their pursuit of excellence in education, research, and patient care. Benchmarking, when correctly applied, is a powerful tool that can help services learn from each other's experiences. This study aimed at creating the first benchmarking report summarizing performance indicators and management practices of some of the most complete academic plastic surgery units in the United States. Results provide an opportunity for plastic surgery leaders to benchmark against their own units, identify eventual gaps, and improve their performance as needed.

PMID:
22634658
[PubMed - indexed for MEDLINE]
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