Arch Intern Med. 2012 Mar 12;172(5):411-3. doi: 10.1001/archinternmed.2012.62. Epub 2012 Feb 13.

How to feed and grow your health care system: comment on "The cost of satisfaction".

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Department of Veterans Affairs Medical Center, VA Outcomes Group, White River Junction, VT 05009, USA. brenda.sirovich@dartmouth.edu

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The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality. [Arch Intern Med. 2012]
The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality.Fenton JJ, Jerant AF, Bertakis KD, Franks P. Arch Intern Med. 2012 Mar 12; 172(5):405-11. Epub 2012 Feb 13.

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