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Patient Educ Couns. 2009 Dec;77(3):379-83. doi: 10.1016/j.pec.2009.09.015.

An evidence base for patient-centered cancer care: a meta-analysis of studies of observed communication between cancer specialists and their patients.

Author information

  • 1Department of Communication, Rutgers University, 4 Huntington Street, New Brunswick, NJ 08901, USA. Mkoskan@scils.rutgers.edu

Abstract

OBJECTIVE:

In the context of patients visiting cancer specialists, the objective is to test the association between both patient-centered communication (including Affective Behavior and Participation Behavior) and Instrumental Behavior and patients' post-visit satisfaction with a variety of visit phenomena.

METHODS:

Meta-analysis of 25 articles representing 10 distinct data sets.

RESULTS:

Both patient-centered- and instrumental behavior are significantly, positively associated with satisfaction, with patient-centered communication having a relatively stronger association.

CONCLUSION:

There is an evidence base for the efficacy of patient-centered care.

PRACTICE IMPLICATIONS:

Cancer specialists need to train to improve their patient-centered communication.

PMID:
19836920
[PubMed - indexed for MEDLINE]
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